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Frequently Asked Questions

Farewell Returns is a convenient package return service that connects customers with local drivers who pick up return packages and deliver them to authorized shipping carriers such as UPS, FedEx, and USPS.


Simply schedule a pickup through our app, provide your prepaid shipping label, and a verified driver will pick up your package and deliver it to the appropriate carrier location.


Yes. Customers must obtain a valid prepaid return shipping label from the retailer before scheduling a pickup. All returns needs to be prepackaged with label attached for our drivers.


Farewell Returns is currently launching in select markets, with plans to expand nationwide.


Pricing is displayed within the app before you confirm your pickup request.


Yes. Drivers undergo identity verification, background screening, and driving record checks before they are approved to accept deliveries.


Packages are handled with care throughout the delivery process. Additional coverage details are available in our Terms of Service.


The app provides real-time updates throughout the pickup and drop off process.


We currently support returns shipped through USPS, UPS, and FedEx.


Search and Download Farewell Returns from the Apple App Store or Google Play Store. Or go to our Download page and follow the QR Codes


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Get in touch!

Contact Us at Support@farewellreturns.com

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